geervanee.in ("this site", "we", "us") is operated by Geervanee Educational Services ("Geervanee", the "Data Fiduciary" under the DPDP Act), which also operates geervanee.com, Geervanee's live-classes learning platform. The Saṃskṛtasaṃsad mobile and web app (also called "Samskrta Samsad" or "the App") is operated separately by Geervanee Educational Services LLP, a sibling firm under the same Geervanee brand — see Section 4 for what that means for your data.
geervanee.in and geervanee.com share this single Privacy Policy and a single sign-in ("Geervanee ID"), since they're operated by the same entity and a visitor moving between them shouldn't have to sign in twice or agree to two separate policies. The Saṃskṛtasaṃsad app, operated by our sibling firm, shares the same Geervanee ID for sign-in convenience but is a distinct entity — see Section 4. This policy explains what personal data we collect from you ("Data Principal", "you") on geervanee.in and geervanee.com, why, how it's used, who it's shared with (including our sibling firm), and the rights you have over it.
| Category | What | When |
|---|---|---|
| Identity & contact | Name; phone number (OTP-verified — required on every Geervanee ID, whether you originally signed up with Google, Apple, or your phone number itself, since we ask anyone who signs up another way to verify one before they can use their account); email address (if you sign in with Google or Apple); profile photo — plus, for a user aged 8–17, their parent/guardian's OTP-verified phone number and consent record | Sign-up / onboarding, editable anytime via your account |
| Study preferences | City, level, preferred languages, preferred study days/times, timezone — used to match you with relevant live batches. Because geervanee.in, the App, and geervanee.com share one Geervanee ID, these fields are shared automatically between them — fill them in once on any platform and you won't be asked again on the others | Onboarding or booking a course, editable anytime |
| Deletion feedback | If you delete your account, the reason you give us (from a short list, or your own words) — kept separately from the rest of your account specifically so it survives the erasure described in Section 5, rather than being deleted along with everything else | Only if you delete your account |
| Course & learning activity | Course enrollment, attendance, and progress; on the Saṃskṛtasaṃsad app, also which questions you've attempted and whether correct/incorrect | Automatically, as you use a Geervanee property |
| Content you create | On geervanee.in: any content you post via a signed-in feature (e.g. a game attempt, a comment). On the App: posts, questions, answers, forum replies, group messages, reactions, reports you file | Whenever you post or interact |
| Payment records | Course/subscription transaction confirmations via Razorpay (geervanee.com courses) or the Apple/Google app stores (App subscriptions, if any). We do not store your card, UPI, or bank details ourselves | At checkout |
| Contact & enquiry forms | Name, email, phone number, and your message — from the Contact page's general enquiry form; or institution name/type, website, address, contact person, and curriculum details — from the Saṃskṛtabhāratam institutional-enrollment form. Collected whether or not you have a Geervanee ID. If you tick "notify me about this course" on the Contact form, your name, phone, and the course you asked about are also kept on a follow-up list so we can message you once a batch opens | Whenever you submit one of these forms |
| Device & technical data | Push-notification token (sent to our push provider, OneSignal — see Section 4), device/browser type, IP address (via standard server logs) | Automatically |
| App-specific: device contacts | Only if you turn on "Forward to your saved contacts" in the App: your phone's contacts are read on your device and checked against our directory to find who's on Samsad. We don't store your contact list itself | Only if you opt in, App only |
| App-specific: Live Rooms | Your camera/microphone stream while in a live session, processed in real time via our video infrastructure provider (100ms) — not recorded or stored by us at this time | Only while in a live room, App only |
| geervanee.com-specific: live classes | Your camera/microphone stream while attending a live class, processed in real time via BigBlueButton, our video infrastructure provider for geervanee.com (separate from the App's 100ms) — recorded only if that specific class is marked as recorded, in which case the recording is retained as part of the course | Only while attending a live class, geervanee.com only |
Our legal basis for processing is your consent, given at sign-up and re-confirmable at any time (see Section 8).
We do not sell your personal data. We share it only with the service providers ("Data Processors") who help us run geervanee.in and geervanee.com, strictly to the extent needed for that purpose — and with our sibling firm, as described below.
Within Geervanee itself, access to your personal data is role-restricted — for example, an Admin can view and export registered users' names, emails, and phone numbers (for operational purposes like WhatsApp campaign targeting) from a tool only the Admin role can reach; a Contributor or Learner cannot.
We may also disclose your data if required by law, court order, or a lawful request from a government or regulatory authority.
geervanee.in uses cookies and similar identifiers to run the analytics and advertising tools listed above. This applies even if you've never signed in — a first-time, anonymous visitor is measured the same way a returning one is, since ad-campaign performance depends on seeing this. A banner on your first visit lets you accept or decline these tools; declining stops all five of them (Google Analytics, Google Ads, Google Tag Manager, Meta Pixel, and Microsoft Clarity) from loading, and geervanee.in works the same either way — nothing you can do on the site depends on accepting. Regardless of this choice, none of these tools ever run for a signed-in visitor whose date of birth on file shows they're under 18 — see Section 7.
Courses on geervanee.com may be offered directly by Geervanee or by an independent franchise operating under a Geervanee-branded subdomain. Regardless of which subdomain you register or pay on, Geervanee collects your course fees directly and remains accountable for your data under this policy.
Some of the above providers process or store data on servers located outside India. The DPDP Act permits such transfers except to countries the Central Government specifically restricts by notification; as of this policy's effective date, we are not aware of any such restriction affecting our providers. By using geervanee.in, you consent to this transfer.
We retain your personal data for as long as your Geervanee ID is active. Since your Geervanee ID works across geervanee.in, the App, and geervanee.com, these options apply to your whole account, not just one property:
Outside of an account deletion, we otherwise retain data for as long as required for legal, accounting, dispute-resolution, or academic-recordkeeping purposes (for example, payment records, moderation records tied to a content report, your course grades and coursework — which we keep even after a geervanee.com course account is suspended under Section 5 above, consistent with standard academic recordkeeping practice — or the deletion feedback described in Section 2, which is kept separately from the rest of your account and survives this 90-day erasure).
A Contact or Saṃskṛtabhāratam enquiry isn't tied to a Geervanee ID, so it isn't covered by the Dismiss/Delete options above — instead, we keep it for as long as reasonably needed to respond to your enquiry and any course follow-up you opted into, and delete it sooner on request even if you never created an account (see Section 10).
We rely on our infrastructure providers' security controls (encryption in transit and at rest, access controls) and apply our own access-control rules so that only the right people can read or change specific data. No system is 100% secure, and we cannot guarantee absolute security. We remain responsible for your personal data even when a Data Processor listed in Section 4 is the one actually handling it on our behalf.
If we become aware of a personal data breach, we will notify the Data Protection Board of India without delay, and provide a detailed report within 72 hours of becoming aware of it (or such extended period as the Board may allow). If the breach affects you, we will also notify you directly, with enough detail for you to take protective action — using the contact details on your Geervanee ID.
Geervanee's properties are intended for users aged 8 and above. Under the DPDP Act, anyone under 18 is a "child," and we may only process a child's personal data with verifiable consent from a parent or guardian.
If we become aware that a child's data was collected without this verified consent, we will delete it.
Under the DPDP Act, you have the right to:
To exercise any of these rights, contact us using the details in Section 10, quoting the email or phone number on your Geervanee ID so we can verify it's you. We will respond to your request within 90 days.
We may update this policy from time to time. If we make a material change, we'll update the "Effective date" above and, where required, ask for your fresh consent.
Geervanee Educational Services
Grievance Officer: Gopala Krishna, Founder
Email: [email protected]
Subject line: "geervanee.in — Privacy request"
See also our Terms & Conditions.